Terms of service
Terms of Service
Last updated: November 2026
FourSquare Prints Co. ("we", "us") operates this store from Ontario, Canada. By purchasing from foursquareprints.co, you agree to these terms. The Custom Orders Policy further down this page applies to custom and personalized work, in addition to these general terms.
1. Our products
Everything in this store is 3D printed to order in Canada, in small batches. Layer lines, minor surface variation, and slight colour differences between batches are normal characteristics of FDM 3D printing, not defects. Product photos are representative of the item you will receive.
2. Pricing and payment
All prices are in Canadian dollars. We are an unregistered small supplier, so we do not charge GST/HST. We accept major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and Interac e-Transfer. An order is confirmed once payment is received in full; for e-Transfer orders, confirmation happens when the transfer arrives.
3. Production and shipping
Most items are printed after you order, so production time applies before shipping. Production and delivery times, carriers, and costs are described in our Shipping Policy, which forms part of these terms.
4. Problems and returns
Our Refund Policy forms part of these terms. In short: if an item arrives damaged, defective, or incorrect, contact us within 14 days of delivery with photos or video, and we will repair, replace, or refund it. Because items are made to order, we do not accept change-of-mind returns.
5. Your files and designs
If you send us a file or design, you confirm you own it or have permission to use it, and we will use it only for your order. Our own product designs, models, and artwork remain the property of FourSquare Prints Co.
6. Liability
Our total liability for any order is limited to the amount you paid for that order. Printed parts are supplied as described; unless we agree otherwise in writing, we do not guarantee a part's suitability for a particular load-bearing, safety-critical, or regulated use.
7. Governing law and changes
These terms are governed by the laws of Ontario and Canada. We may update them from time to time; the version posted here applies to orders placed after the update.
Custom Orders Policy
At FourSquare Prints Co., we love bringing creative ideas to life. Our custom prints include: personalized designs; custom-fit drone & EUC parts; home decor variations; collaborations; functional everyday accessories; branding and product prototypes. Because custom work is highly specialized, please review our policy before ordering.
1. Custom Order Process
Contact us with your idea. We discuss details, sizing, materials, and feasibility. A quote is provided. Payment is collected upfront. A digital proof or preview (if applicable) is shared before final printing. Production begins only after approval.
2. Payment Terms
100% payment upfront is required for all custom prints and collaborations. Payments are non-refundable once production begins.
3. Design & File Ownership
You must own the rights to any designs or files you provide. If we create a design for you, FourSquare Prints Co. retains ownership of the 3D model unless a buyout agreement is created. We may showcase custom creations in our portfolio unless you request otherwise.
4. Revisions
Two rounds of minor revisions are included. Additional revisions or major redesigns may incur extra charges.
5. Production Timeline
Custom orders typically take 3–5 business days (your quote confirms the timeline before payment), depending on: complexity, size, required testing, queue volume. You'll receive an estimated timeline before payment.
6. No Returns or Refunds
Because custom prints are made specifically to your specs: all custom orders are final sale. No returns, refunds, or exchanges unless the item arrives defective. Normal 3D printing characteristics (layer texture, minor surface variations, tiny seam marks) do not qualify as defects.
7. Defective Custom Items
If a custom item arrives damaged due to shipping or manufacturing: contact us within 14 days, provide photos or video, and we will repair, reprint, or replace as appropriate.
8. Contact Information
FourSquare Prints Co. — Email: foursquareprints.co@gmail.com